Crystal Peaks has many facilities that are provided to our visitors, designed to make your visit as convenient and enjoyable as possible.
Should you wish to suggest any additional facilities or services that would help or improve your shopping experience at Crystal Peaks Shopping, please use our feedback form to comment.
The Customer Services Desk is on the upper mall in the Central Atrium near to the lifts. All our Customer Care Assistants are fully trained and are there to help. The Crystal Peaks Customer Services Line is 0114 251 0457
Customer Information & Services
Toilet facilities within Crystal Peaks are located on the Lower and East mall.
- Male & Female Toilets
- Disabled Toilets*
- Baby Changing Facilities
Dedicated parents rooms are situated next to the public toilets on the Lower and East Mall. Crystal Peaks shopping centre is a breast feeding friendly centre.
Professional Mobility offer a short-term low cost scooter and wheelchair hire service to facilitate access to the shops at Crystal Peaks.
For further details and to book, please click here.
There is a payphone located downstairs next to the toilets.
There are a number of free to use cash machines located across the Centre including adjacent to the Customer Caredesk in the Central Atrium and opposite Greggs Cafe.
There are Photo Me booths located opposite Greggs Cafe and outside McDonald's on the lower level.
Free customer wifi is available throughout the mall areas using our secure Airtight network. Either log-in using your Facebook or X log-ins or just provide a valid email address (terms and conditions apply).