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Important information

Our first priority is the health and wellbeing of our customers, retailers and staff. We now have a social distancing etiquette in place at our centre. Please click here for details. Thank you for your consideration, patience and understanding in helping to keep us all safe.

Please click here for our store updates.

Hays Travel

Hays Travel

Hays Travel is the UK’s largest independent travel agent and was first established as a small retail shop in Seaham, County Durham by John Hays – where he first fell in love with the travel industry. Across the country we have over 180 high-street retail shops and, following recent exciting news, have now acquired the 555 former Thomas Cook shops. 

Fully ABTA and ATOL bonded; we offer you complete financial security and our independent status means we can do the job properly – finding you the perfect holiday! Our well-travelled and trained staff pride themselves in the best quality customer service. Access to a wide choice of tour operators and airlines means we also have the ability to offer you the best possible price on your next getaway.

Opening Times

Monday 09.00-17.30
Tuesday 09.00-17.30
Wednesday 09.00-17.30
Thursday 09.00-17.30
Friday 09.00-17.30
Saturday 09.00-17.30
Sunday 10.00-16.00