Crystal Peaks becomes a WorldHost Business
Crystal Peaks has become the latest organisation in the UK to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.
WorldHost is a world-class customer service training programme that has already been used to train nearly over 150,000 people in the UK, including tens of thousands of staff and volunteers for the London 2012 Olympic and Paralympic Games.
WorldHost Recognised Business status is awarded to businesses that have trained 50% or more of their front line staff using any of the WorldHost training programmes and signed a commitment to delivering excellent customer service. With over 50% of its staff trained to WorldHost standards, Crystal Peaks has officially become a WorldHost Recognised Business.
On receiving the recognition, Lee Greenwood, Centre Manager commented: “We are passionate about service standards and are incredibly proud to have achieved WorldHost Recognised Business status. When our customers see the WorldHost logo displayed in our business, they’ll know that we have made a commitment to delivering an exceptional experience for them.”
The WorldHost programme is being rolled out across the UK by skills and workforce development charity, People 1st, to help businesses gain a competitive edge and position the nation as a world-class tourist destination.